Returns & Exchanges
At Girlfriend Collective, we believe in being kind to the planet and to your wardrobe, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please note that a $7 restocking fee applies to returns for a refund, while exchanges and store credit are always free.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Choose Your Method
Select whether you would like to exchange for a different size or color, receive store credit, or get a refund to your original payment method.
- 3.Print and Pack
Download your prepaid shipping label and securely pack your eco-friendly mailer, ensuring all original tags are attached to the garments.
- 4.Drop It Off
Take your package to the nearest authorized shipping carrier location; once scanned, you can track your return journey back to our facility.